Privacy Policy

Effective Date: 23/05/2025

Merseyside Tree Care respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or contacting us directly.

1. Who We Are

Merseyside Tree Care provides tree surgery, gardening, and related outdoor services throughout Merseyside, including Liverpool, Wirral, Southport, and surrounding areas.

2. What Information We Collect

We may collect and process the following data:

  • Name

  • Email address

  • Phone number

  • Address or job location

  • Details about the services you request

  • Any other information you provide via forms, email, or phone

3. How We Use Your Information

We use your information to:

  • Provide quotes and respond to enquiries

  • Carry out the services you request

  • Send updates about your booking or services

  • Improve our customer experience

  • Comply with legal obligations

4. Sharing Your Data

We do not sell or share your personal information with third parties for marketing purposes. Your data may be shared with trusted service partners only when required to carry out work (e.g. subcontractors), and only with your consent.

5. How We Store Your Data

Your information is stored securely on encrypted devices and systems. We retain customer data only as long as necessary to fulfill our services and meet legal or tax obligations.

6. Your Data Rights

Under GDPR, you have the right to:

  • Request access to your personal data

  • Correct or update your information

  • Request data deletion

  • Object to or restrict how we process your data

To make any of these requests, email us at info@merseysidetreecare.co.uk.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 info@merseysidetreecare.co.uk